Student Complaint Information by State and Agency

Contact Information for enrolled students outside of South Dakota

Students residing in other states while enrolled in a course offered by Dakota State University will utilize the institution’s internal complaint or review policies and procedures prior to filing a complaint with the state agency or agencies. However, if the complaint is not resolved through these processes, a student may use the following list to identify the office(s) in the state in which the student resides to which the complaint against any public institution in South Dakota may be filed. the appropriate state agency for the individual resident state. State Agencies and forms are found below. The contact information for each state is subject to change.

Student Complaint Information by State and Agency (PDF)

If a student is not able to contact the appropriate agency in his or her state of residence, please contact the Offices of the South Dakota Board of Regents and assistance will be provided. Contact Information: 306 East Capitol Ave, Suite 200, Pierre, SD 57501; phone: 605-773-3455; info@sdbor.edu

California: Pursuant to the terms of the proposed Federal State Authorization Regulation, institutions must document the complaint process for the students they have taking their distance courses in each state (Dowd & Poulin, 2018; Program Integrity and Improvement, 2016). The California Department of Consumer Affairs is now accepting student complaints at www.dca.ca.gov or toll free 833-942-1120. Complaints can be filed online at https://www.dca.ca.gov/webapps/gencomplaint.php.